This Privacy Notice explains how TaskYour.com (“we,” “us,” or “our”) collects, uses, shares, and protects personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.
1. Who We Are
TaskYour.com is an offshore BPO service provider that assists businesses with lead generation, telemarketing, and customer support. We partner with TakePayments and other third-party service providers to deliver our services.
2. Data We Collect & Legal Basis for Processing
We collect business contact details (e.g., names, email addresses, phone numbers, company names) from publicly available sources for B2B marketing purposes.
For sole traders and sole proprietors, we process personal data under legitimate interest (Article 6(1)(f) UK GDPR), as we believe our outreach is relevant and non-intrusive. However, individuals have the right to opt out at any time.
If data is collected indirectly (e.g., from search engines), we provide this Privacy Notice to inform individuals about:
• The types of data collected
• The purpose of processing (B2B sales & marketing)
• Their rights under UK GDPR
3. How We Use Your Data
We process personal data for:
• Lead generation & telemarketing
• AI-powered telesales (using automated tools to improve call efficiency)
• Data-driven insights (analyzing trends to enhance sales strategies)
• Call recordings (for training, quality assurance, and compliance)
4. Sharing Data with Third Parties
We only share data with TakePayments and other partners if:
• The merchant has given explicit consent
• It is necessary for fulfilling contractual obligations
5. Call Recordings & Consent
• All calls may be recorded for training, compliance, and dispute resolution.
• At the start of each call, individuals are informed that calls are recorded and given the option to continue or request an unrecorded call.
• Recordings are stored securely and may be accessed outside the UK/EU (with appropriate safeguards).
6. AI-Powered Telesales & Data Analytics
We use AI tools (e.g., speech analytics, automated dialers) to:
• Improve call efficiency
• Analyze customer interactions
• Generate data-driven insights (e.g., sales trends, response rates)
7. Your Rights Under UK GDPR
You have the right to:
• Access, correct, or delete your data
• Object to processing (opt out of marketing)
• Request data portability
• Withdraw consent (where applicable)
• Lodge a complaint with the ICO (UK Information Commissioner’s Office)
To exercise these rights, contact us at:
Email: junaid@taskyour.com
8. International Data Transfers
As an offshore BPO, data may be processed outside the UK/EU. We ensure safeguards (e.g., Standard Contractual Clauses) are in place for secure transfers.
9. Updates to This Notice
We may update this notice periodically. The latest version will always be available on our website: www.taskyour.com/privacy-policy